In 2011, Ben Rocke, RPT, MPT commenced his technical education at the Randy Potter School of Piano Technology (diploma with highest honors, 2012).  In addition, Ben has received technical training in action design and rebuilding at the Mason & Hamlin factory and in regulating and voicing grand pianos at the Steinway factory.  Ben has received scholarships from the Master Piano Technicians of America and the Connecticut chapter of the Piano Technician’s Guild and maintains membership in both organizations. In 2015, Ben completed his certification with the Piano Technician’s Guild as a Registered Piano Technician (RPT), a status held by only 14 other technicians in the state of Vermont.  Ben has taught at most regional PTG chapters as well as multiple national PTG and MPT conventions.

Ryan Dubois comes from a background in music education and recording engineering.  He began an apprenticeship at Little Valley Piano Service, LLC in 2021 and joined the field technician team as a tuner in 2022.  Ryan brings a passion for the detailed work of building and refining a beautiful tuning.

Jules Auger started the apprentice program at Little Valley Piano Service, LLC  in 2023, working primarily in the workshop and gallery. Their strong mechanical aptitude and eye for detail benefit many of the projects that come through our doors.

Christopher Hopkins joined the piano moving team at Little Valley Piano Service, LLC in 2018. Chris has helped execute hundreds of moves, and his experience includes some of our most technical moves as well as some of our highest value pianos.

Ashley Vinson has been working in the piano industry since 2020. Before discovering the best career ever, she enjoyed over 15 years of creating exceptional customer experiences in both management and training roles. Ashley holds a bachelor’s degree in psychology from Hawaii Pacific University (2010) and an MBA from Maryville University (2021). She is passionate about making life easier for our clients and technicians.